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Open the Settings app on your iPhone or iPad → tap your Apple ID → Subscriptions → Everbloom → Cancel Subscription. You can also manage subscriptions at apps.apple.com/account/subscriptions.
Open Everbloom → Profile tab → tap "Upgrade to Premium" → on the paywall, tap "Restore Purchases" at the bottom.
Make sure you are signed in with the same account on both devices. Try signing out and back in if sync issues persist.
Go to Profile → scroll to the bottom → tap "Delete Account & Data." This permanently removes your account, journal entries, mood history, and all personal data. This cannot be undone.
No. Bloom is an AI companion providing emotional support and evidence-based wellness techniques. Bloom is not a licensed mental health professional and does not provide medical advice or diagnosis. If you are in crisis, please call 988 (Suicide and Crisis Lifeline).
Try force-closing and reopening the app. If the issue persists, delete and reinstall — your data will sync back after signing in. Contact us below if issues continue.
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